Pair your Apple Watch to unlock Healium's Aura and deeper insights
Step 1: Download the Healium App on your iPhone
Step 2: Download the Healium App on your Apple Watch
Step 3: Confirm your iPhone settings
- Ensure your iPhone is updated to the latest version of iOS.
- Confirm that your Healium app is updated to the latest version.
- Check your health permissions. To do this, open the Settings on your iPhone. Go to Health > Data Access & Devices > Healium. Make sure both heart rate buttons are turned on.
- Turn on your app permissions. To do this, go to Settings on your iPhone > Healium. Make sure Bluetooth and Camera permissions are turned on.
Step 4: Turn on Bluetooth and Wi-Fi
- On your iPhone, go to Settings > Bluetooth. Turn it on.
- Ensure that the Wi-Fi is enabled. Go to Settings >Wi-Fi. Turn it on.
Step 5: Open the Healium Mobile App
Go to your profile and click paired devices. Select Apple Watch and follow the instructions on the screen.
TROUBLESHOOTING
On occasion, you may experience trouble pairing your Apple watch. If updating the app and restarting your device does not work, try reinstalling the apps.
Q. How can I reinstall Healium on my Apple Watch?
Open the Watch app on your iPhone. Scroll down to find the Healium app. Tap on the Healium app. Toggle off "Show App on Apple Watch." Then, wait for it to uninstall. To reinstall the app, Toggle "Show App on Apple Watch" back on.
Q. What if my Apple watch does not show the healium icon on the watch face?
You may have Automatic App Install turned off if you know you’ve downloaded the Healium iPhone app but it’s not showing up under the “Available Apps” banner. When this happens, your iPhone may not recognize some apps that are compatible with the Apple Watch. Your iPhone may need a reboot to sync its app collection properly.
If the Healium app still isn't appearing, open the Apple Watch companion app on your iPhone and scroll down through the My Watch section to the Healium watch app. Tap on this app to see the “Show App on Apple Watch” toggle. Flip the switch off and wait for the app to finish uninstalling. Then, toggle it back on again.